Shipping & Returns

Due to the currently selected country of delivery (Germany) all listed prices include a VAT of 19%.
No VAT will be charged for deliveries to countries outside the EU (e.g. Switzerland) or to business customers providing an EU VAT ID number.

Country of delivery


DPD

 Shipping to Germany
 Cost
to 5 kg 6,66 EUR
to 10 kg 8,57 EUR
to 15 kg 9,28 EUR
to 20 kg 9,76 EUR
to 25 kg 10,23 EUR
to 31.5 kg 10,59 EUR


DHL

 Shipping to Germany
 Cost
to 3 kg 7,00 EUR
to 5 kg 8,09 EUR
to 10 kg 10,44 EUR
to 20 kg 15,39 EUR
to 31.5 kg 18,22 EUR
to 40 kg 25,59 EUR


We recommend using the shipping cost calculator in the shopping cart. To do this, please put the desired products in the shopping cart in advance and then select the destination country and the shipping method.

 

Payment methods

 
Germany
European Union
Switzerland (excl. VAT)
Cash on delivery
+ 5,00 EUR
not possible
not possible
       
Heavy goods surcharge (like sway bars) + 10,00 EUR + 10,00 EUR + 10,00 EUR
 
Bank transfer in advance
0,00 EUR
Sofort Payment
0,00 EUR
 
PayPal
plus 0,35 EUR + 1,99% from invoice total (transaction fee)
plus 0,35 EUR + 1,99% from invoice total (transaction fee)
plus 0,35 EUR + 1,99% from invoice total (transaction fee)
Creditcard and debit payment is only possible through PayPal. PayPal also allows a credit card or debit payment without having or creating a PayPal account. Please refer to the PayPal website to get more information about that.
 
Credit card (American Express, Visa, Mastercard)
plus 0,35 EUR + 1,99% from invoice total (transaction fee)
plus 0,35 EUR + 1,99% from invoice total (transaction fee)
plus 0,35 EUR + 1,99% from invoice total (transaction fee)
Debit
plus 0,35 EUR + 1,99% from invoice total (transaction fee)
plus 0,35 EUR + 1,99% from invoice total (transaction fee)
plus 0,35 EUR + 1,99% from invoice total (transaction fee)

All prices include 19% VAT (excl. the ones that are shown for Switzerland).

 

Delivery times 

Since we offer well over 12000 different articles, it is unfortunately not always possible to keep all articles in stock and to guarantee a short delivery time. If the articles are marked in the shopping cart as "not in stock", the goods must be ordered. In this case the delivery time is 1-2 weeks (depending on the stock at the manufacturer). If the product is marked with a delivery time of 3-4 weeks, this must be produced by the manufacturer first.

With a stated delivery time of 3-4 working days, the goods are stored in Germany.

Depending on the parcel service also the delivery times are different. Hermes generally needs a little longer than DHL for delivery. In the following tables you will find an overview of the delivery times according to parcel service:

 

DPD

Germany 1-2 working days
EU 2-4 working days
Switzerland 2-4 working days

 

DHL

Germany 1-2 working days
EU 4-6 working days
Switzerland 4-6 working days